
FAQ
Shipping & Returns
Shipping Policy
At PsiliCybin, all items are made to order just for you! Once your order is placed, production typically takes 2–5 business days, and shipping time depends on your location:
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USA: 3–7 business days
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Canada: 5–10 business days
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International: 10–20 business days
You'll receive a tracking number as soon as your order ships. Delays can occasionally occur due to high volume or carrier issues, but we always do our best to keep you updated.
Return & Refund Policy
Since each piece is made on demand, returns & exchanges are not accepted for buyer’s remorse, incorrect sizing, or general preference. Be sure to check the sizing chart before placing your order.
However, if your item arrives damaged, misprinted, or you receive the wrong item, please email contact.psilicybin@gmail.com within 7 days of delivery. Include a clear photo of the issue and your order number so we can make it right.
Before sending anything back, please contact us first—we’ll walk you through the next steps and help with Printful’s return process.
By default, returns are sent to Printful’s nearest facility based on where your order was fulfilled. Here's where your package may return:
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USA / Mexico: 217 Wrangler Drive, Coppell, Texas 75019, USA
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Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
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Latvia: Lidostas Parks, Marupes novads, Latvia LV-2167
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Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
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UK: Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ
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Australia (apparel): 40 Tanimbla Street, Kedron, Queensland 4031, Australia
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Australia (non-apparel): 338 Albert St, Brunswick VIC 3056, Australia
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Australia (phone cases): 6 Axis Crescent, Dandenong South VIC 3175, Australia
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Japan (apparel): Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101, Japan
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Japan (non-apparel): Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa prefecture, 929-1801, Japan
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Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park, Parque Paulista, CEP 25251-460, Duque de Caxias - RJ, Brasil
Returns should be addressed to “PsiliCybin Returns”, but always contact us before shipping anything back to ensure smooth processing.
Reach out anytime at contact.psilicybin@gmail.com—We're always happy to help and want you to completely love what you ordered!